Privacy Policy

Effective Date: 1st June 2025
Last Updated: 5th November 2025

Welcome to ITechnas (“we”, “our”, “us”).
We are committed to protecting your personal information and respecting your privacy in accordance with the UAE, New Zealand Privacy Act 2020, GDPR (EU), and other applicable laws.

This Privacy Policy describes how we collect, use, store, and protect your information when you use our website, learning platform, and related services available at [www.itechnas.com] (“Platform”).

By using our Platform, you agree to this Privacy Policy.

We collect the following types of information:

a. Personal Information

When you register, subscribe, or interact with our Platform, we may collect:

• Full name
   
• Email address and phone number
   
• Billing or payment details
   
• Account credentials (username, password)
   
• Course enrolment history and certifications earned
   

b. Automatically Collected Data

When you visit our website or platform:

• IP address, browser type, and device information
   
• Access times and referring URLs
   
• Pages visited and time spent on each page
   
• Cookies, analytics data, and usage logs
   

c. Learning Data

We collect anonymised and identifiable learning data to:

• Track progress, scores, and activity logs
   
• Recommend courses and improve learning paths
   
• Award certifications and manage subscriptions
   

We use your data to:

• Provide, manage, and improve the ITechnas learning platform
   
• Create and manage your account
   
• Process course enrolments, payments, and subscriptions
   
• Communicate with you (support, updates, promotions)
   
• Analyse usage patterns to improve user experience
   
• Ensure compliance with legal obligations
   

We do not sell your personal information.
We may share limited data only with:

• Service Providers: (e.g., hosting, analytics, payment gateways such as Stripe or PayPal) under confidentiality agreements
   
• Educational or Certification Partners: to issue certificates or validate credentials (if applicable)
   
• Legal Authorities: when required by law or for the protection of our legal rights
   

All third-party providers comply with applicable data protection regulations.

We retain your personal information only for as long as necessary to provide our services, comply with legal requirements, or resolve disputes.
If you cancel your account, some data (such as certificates or invoices) may remain archived for compliance.

ITechnas uses cookies to personalise content, remember user preferences, and improve performance.
You can manage cookies through your browser settings; however, some features may not function properly if cookies are disabled.

We employ robust technical and organisational safeguards, including encryption, firewalls, and access controls, to protect your information from unauthorised access, alteration, or loss.

Under the UAE, NZ Privacy Act 2020 and GDPR, you have the right to:

• Access and correct your personal data
   
• Request deletion (“right to be forgotten”)
   
• Withdraw consent for marketing
   
• Request a copy of your data in portable format
   

To exercise your rights, please contact us at connect@itechnas.com.

If you are outside New Zealand, your data may be transferred and processed in New Zealand or other countries where our servers or partners operate.
We ensure appropriate safeguards for all international transfers.

Our Platform may contain links to third-party websites (e.g., certification partners, payment processors). We are not responsible for their privacy practices, and we encourage you to review their policies.

We may revise this Privacy Policy periodically to reflect legal, operational, or technological changes. Updates will be posted on this page with a new “Last Updated” date.

If you have any questions or privacy concerns, please contact:

ITechnas Limited
📧 connect@itechnas.com
🌐 [www.itechnas.com]